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Thread: Mortgage company reliability

  1. Mortgage company reliability

    I found a company on this site, Safebridge, contacted them by telephone and decided to apply for a mortgage through their online sight.

    After sending all my personal information I received no contact, I then wrote their customer service officer and again never received any response. Although within their posted limits, maybe my deal was too small to warrant their attention? I am now unable to find this company's quotes on this site and am a little nervous about the private info I sent them.

    Does anyone know if they are a reputable company, or have a similar experience?

    Thank-you,

  2. Join Date
    Feb 2009
    Location
    Toronto, Ontario
    Posts
    35

    Hello,

    Thanks for your posting.

    Safebridge Financial provides fantastic service and is one of our top mortgage broker partners. I'm sure there was some miscommunication and they would let you know at the very least if they weren't able to help with your mortgage.

    Their campaign was paused briefly on the weekend and they were back up and running on Sunday, so you can contact them again - so don't worry!

    Please feel free to email me directly with your details and I can get them to give you a call.

    I hope we can still help you with your mortgage.

    Kind regards,

    Kelvin

    Founder
    RateSupermarket.ca
    kelvin { at } RateSupermarket.ca
    www.RateSupermarket.ca
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